Payment Policy
We require full payment at the time that services are rendered. Once your pet has been examined by our doctors, we will be happy to work up an estimate prior to any procedure being performed so there are no "surprises" at discharge. For your convenience, we accept cash, Visa, MasterCard, Discover, and American Express. We do not offer in-hospital payment plans, but do offer and accept Care Credit.
Payment Options
We accept many forms of payment. To maintain our gold-standard service, we require payment at the time of service.
- Cash
- Check
- Discover
- MasterCard
- Visa
- American Express
Livermore Family Pet Hospital is proud to offer Care Credit to our clients. We know that times are tough for many folks, but that doesn’t mean your pet’s health needs to suffer. Care Credit is a credit card specifically for health needs. It can be used for Lasik, Cosmetic, Dental, Veterinary, and other Medical Specialties for both you and your pets! The great thing about Care Credit is that during the promotional period of 6, 12, or 18 months it is 100% interest-free! That means that as long as you make regular payments within the promotional period, there are no charges whatsoever to the cardholder. It is extremely easy to apply (takes only a few minutes), and in general it is easier to qualify than a normal credit card. If your credit is not great, you can even use a co-signer to improve your chance of success.
CareCredit puts the decision in your hands. Surprised by an expensive surgery? Need help with your pet's everyday checkups? With low minimum monthly payment options, you can give your pet the veterinarian's recommended treatment without worrying how to pay for it. CareCredit can be used for all of your pet's medical needs, over and over. Whether it's a teeth cleaning or major surgery, you can rest assured that your pet will receive the quality care that he needs.
We understand the hardships many of you may be facing. Many of you may be experiencing changes in life that have caused a reduction in income as well as steep increases in expenses, and we've worried that this may cause some of you to put off needed pet healthcare. Now is not the time to forego preventative healthcare for your pets. Statistics show that regular physical exams and vaccines go a long way in preventing disease and in detecting diseases early on, when they're manageable and ultimately more inexpensive to treat.
We urge you, even in light of economic challenges, to continue to maintain your four-legged family members' health and bring them in for regular physical exams and vaccines. Knowing our clients the way we do, we know your pets' health is of utmost importance. You care... and so do we.
We sincerely hope that you may look into pet health insurance as well, so that you can say yes to life saving veterinary recommendations when that unexpected emergency visit comes around, and that your pet may heal and get back home to you.
We wish you and your four-legged companions all the best. We are here for you!
Livermore Family Pet Hospital is excited to offer a free, no obligation, first month of coverage through Trupanion after a healthy exam! To take advantage of the same day coverage offer, you must sign up at the time of the examination, or within 24 hours from that point. We are also a Trupanion Direct Pay hospital, so if you already have Trupanion, your pets' eligible portion of services are covered at the time you pay.
Meet the first credit card that loves your pet as much as you do. Your pets are always there for you. And now, All Pet Credit Card helps you be there for them when they need you most. Special financing* ensures your pets can get the care they need, when they need it, while freeing you to pay over time. All to help you keep those wags, yips, cuddles, and purrs coming.